Warranties & Guarantees

Warranties

underwater.com.au will endeavour to transfer to the customer the benefit of any warranty or guarantee given by the manufacturer of goods on every item we sell where such a warranty is provided. We do not provide warranty service on items not purchased through us, even though we may be the sole authorised Australian distributor for those products.

Best Price Guarantee

We will always try our hardest to have the very best prices for any item we sell in Australia. Most of the time we can compete with overseas stores, especially when considering the cost of shipping and GST. Always check the warranty conditions of items bought overseas if you spot a bargain. We are always here to listen, so if you have any concerns regarding our pricing or found things cheaper (even overseas), give us a call and we will try to better it.

  • If you find a cheaper price elsewhere we will beat it by $1.
  • Applies to any cheaper price found on an online store or in a physical store in Australia. It applies where the other store's final price, inclusive of delivery, taxes, fees and charges, is lower than our price.
  • The item must be an exact match and the product must be new and factory sealed.
  • It must also be subject to a manufacturer’s warranty applicable in Australia.
  • For online competitor prices, the item must be available for immediate shipment.
  • Competitor’s prices must be in Australian dollars and will be adjusted for any fees, taxes or other charges such as shipping.
  • If the identical product can be purchased and delivered via an online store for a total price lower than the one we are offering, we will beat that total price by $1.
  • Does not apply to advertising errors or misprints, cash backs & discounts offered by a supplier or another third party, bonus offers, limited or minimum quantity offers, clearance, and finance offers, and items sold on marketplace websites such as eBay.
  • Does not apply to financed purchases.
  • The terms and conditions of our "Best Price Guarantee" are subject to change without notice.