Delivery And Shipping

Australian orders :

We do our best to despatch orders within 1 business day of receipt and we would expect you to receive your order within 2­3 business days depending on your Australian delivery address. In some instances (remote locations) Australian orders can take up to 5 business days. If for any reason your order cannot be fulfilled and/or delivered as expected, we will advise you within 2 business days.

During the order process ypou can select the method of shipment and exact shipping charges are displayed for each order based on the weight, shipping method and delivery postcode.

Any Free Shipping item in your order makes the rest of the order ship for free as well.

International orders:

We ship using Australia Post and you are presented with shipping options and exact shipping charges for each order based on the weight, shipping method and delivery country. Free Shipping items only ship for free in Australia.

Australian sales tax (GST) is deducted from the product price for any orders that ship to outside of Australia

underwater.com.au cannot be held liable for any items lost or damaged during transit. Only shipments my registered mail or EPI/ECI can be investigated by Australia Post.

underwater.com.au does not charge any customs duties on International shipments. If any additional customs charges are incurred during your shipment, they are not calculated or enforced by us nor are they our responsibility. If you are unsure we recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable before placing your order. underwater.com.au cannot be held liable for international taxes or levies charged on your order.